1. Introduction

75Pharma Limited (“we”, “our”, “us”) is committed to protecting the privacy of consumers, patients, healthcare professionals, partners, employees, and visitors to our website.

We process personal data in accordance with:

– UK GDPR (UK General Data Protection Regulation)
– EU GDPR (General Data Protection Regulation)
– Data Protection Act 2018 (UK)
– Privacy and Electronic Communications Regulations (PECR)
– ePrivacy Directive
– Applicable pharmaceutical and healthcare regulations (including MHRA, EMA, FDA, and other competent authorities).

This Privacy & Cookie Policy explains what data we collect, how we use it, your rights, and how we protect your information.

2. Information we collect

We may collect and process the following categories of data:

– Identity & contact data: name, email, phone number, postal address
– Professional data: job title, healthcare organisation, professional status
– Account data: login details, preferences, subscription records
– Transaction data: orders, payments, service interactions
– Technical data: IP address, browser type, device identifiers, cookies
– Usage data: website browsing behaviour, downloads, interactions
– Marketing data: consent preferences, campaign interactions
– Consumer & patient data: medical information requests, feedback, enquiries, support programme enrolments
– Health & safety data adverse event reports, pharmacovigilance records, clinical trial participation, or other regulatory submissions (processed only when required by law or with explicit consent).

3. How we collect data

– Directly from you – through enquiries, reporting side effects, requesting medical information, participating in patient programmes, or subscribing to updates

– Automatically – via cookies, analytics, and technical logs

– From third parties – clinical trial partners, healthcare organisations, regulators, or publicly available databases

4. Legal basis for processing

We process data under lawful bases, including:

– Consent – for marketing, health communications, or patient support enrolment
– Contract – to deliver services, supply products, or manage accounts
– Legal obligation – for regulatory reporting (e.g., pharmacovigilance, safety monitoring)
– Legitimate interests – for business operations, fraud prevention, and service improvement
– Public interest / health purposes – for safeguarding public health, clinical research, or drug safety obligations

For special category health data, we only process under strict safeguards, with explicit consent or where required by regulators.

5. How we use personal data

We may use your data to:

– Provide and improve our products, services, and patient support
– Respond to medical and health information requests
– Support consumers and patients in using therapies, medicines, or healthcare services
– Comply with regulatory reporting (e.g., adverse event reporting, drug safety monitoring)
– Conduct and support clinical trials and research
– Communicate with healthcare professionals, patients, and consumers (where lawful)
– Ensure compliance, security, and operational efficiency

6. Patient support & consumer services

This section is dedicated to how we support patients and consumers beyond standard marketing activities:

– Patient support programs: if you enroll, we may process data to provide assistance with treatment, product use, or health management
– Informed consent: we ensure that patients and consumers provide clear, explicit consent before participating in support services or sharing health-related data
– Health communications: any medical or educational content is provided in compliance with healthcare communication standards and not for promotional purposes
– Separation from marketing: data collected for patient support, pharmacovigilance, or medical information requests is never used for promotional marketing
– Respect for patient rights: patients and consumers maintain the right to access, correct, or withdraw from support services at any time

7. Marketing communications

– We only send marketing messages (e.g., research updates, professional events, product news) where you have provided consent or we have a lawful basis
– Marketing communications are clearly separated from medical and patient support communications
– You may opt out of marketing at any time

8. Cookies & tracking

8.1 What are cookies?

Cookies are small text files stored on your device that help us provide secure, efficient, and personalised services.

8.2 Types of cookies we use

– Strictly necessary cookies – required for essential site functions (e.g., login, reporting forms)
– Performance & analytics cookies – to analyse site usage and improve services
– Functional cookies – remember settings (language, location)
– Advertising & targeting cookies – deliver relevant scientific or health-related information (with consent)

8.3 Consent & control

Non-essential cookies (e.g., analytics, targeting) will not be set without your consent.

You may update your preferences at any time.

You can review your cookie preferences at any time by clicking here

9. Data sharing & transfers

We may share data with:

– Regulators (MHRA, EMA, FDA, or other competent authorities)
– Service providers (IT, hosting, analytics, payment processing)
– Clinical research partners (only where lawful and necessary)
– Patient support service providers (strictly under confidentiality and compliance agreements)

Where data is transferred outside the UK/EU, we ensure safeguards such as Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement.

10. Data retention

– Pharmacovigilance & safety data – retained as long as required by law (may be decades)
– Clinical trial data – retained per applicable regulatory and ethical requirements
– Patient & consumer data – retained only as long as required for support services or legal obligations
– Marketing data – retained until consent is withdrawn
– Where no specific legal or regulatory retention period applies, we will not keep personal data longer than necessary for the purposes for which it was collected

11. Your rights

You have the right to:

– Access your data
– Correct or update information
– Request deletion (“right to be forgotten”)
– Restrict or object to processing (except regulatory safety reporting)
– Withdraw consent for marketing or patient support services at any time
– Data portability (where applicable)
– Lodge a complaint with the ICO (UK) or your local Data Protection Authority in the EU

12. Security

We implement robust technical and organisational measures, including encryption, access restrictions, monitoring, and secure hosting.

Given the sensitive nature of pharmaceutical, patient, and consumer data, enhanced safeguards apply to:

– Pharmacovigilance and drug safety records
– Clinical trial data
– Patient support programme information

13. Children’s privacy

Where data relates to children’s use of medicines, we only process this information with the involvement of a parent or legal guardian and in accordance with applicable laws.

14. Changes to this policy

We may update this Privacy & Cookie Policy due to legal, regulatory, or operational changes. Updates will be posted with a revised “last updated” date.

15. Contact us

For questions or to exercise your rights, please contact:

info@75pharmagroup.com

Data Protection Officer

75Pharma Group Limited
123 Buckingham Palace Rd
London, SW1W 9SH
UK